10:51:33 AM

Student Task Management APP

Pocketspace

Pocketspace

An Improved System Made to Keep Students on Track

mY rOLE

UX Researcher & UX/UI Designer (Wireframing)

Product Type

Mobile App

Timeline

2 months · 2024

Skills

Market Research, User Research, Wireframing, Usability Testing Facilitation, Tech Specifications for Developer Handoff

tools

Figma, FigJm, Adobe Creative Cloud, Excel (Sprint Tracking)

Collaborators

Chloe Choi, Emma Dirks, Yunna Jeon, Nailah Dunkley

The problem

57% of SAIT students report missing assignment deadlines

SAIT students rely on a Learning Management System called "Brightspace" to manage coursework.

The mobile version however, "Pulse", doesn't function as a management and assignment tracking tool, but rather a document viewer for class materials. This results in students missing deadlines and being forced to rely on third party external applications to keep track of their coursework.

research - uNDERSTANDING WHAT USERS ARE LOOKNG FOR

Why specifically a task management system? Is there even a demand for it amongst students?

LMS’s of all kind globally fail to give students ways and methods to track assignments, resulting in an increased usage of external management systems. Meaning it's not just SAIT students who have to rely on external apps for mangaging deadlines.

Looking further into specifically SAIT Students, our survey concluded with:

Survey result 1

71.4% of survey participants say they use a task management app for coursework

sURVEY rESULT 2

Over 50% of survey participants have expressed difficulty in tracking assignments

Rather than trying to scrap pieces of the "Pulse" app into a redesign, it became clear to us throughout the beginning that users wanted the product to turn into a task management app instead

research - uNDERSTANDING WHAT USERS ARE LOOKNG FOR

Why specifically a task management system? Is there even a demand for it amongst students?

LMS’s of all kind globally fail to give students ways and methods to track assignments, resulting in an increased usage of external management systems. Meaning it's not just SAIT students who have to rely on external apps for mangaging deadlines.

Looking further into specifically SAIT Students, our survey concluded with:

Survey result 1

71.4% of survey participants say they use a task management app for coursework

sURVEY rESULT 2

Over 50% of survey participants have expressed difficulty in tracking assignments

research - uNDERSTANDING WHAT USERS ARE LOOKNG FOR

Since we knew that students wanted a task management app, we looked into the which ones they use and what makes them so useful

In our survey, we had asked what apps they use for school. Noting the specific differences between the submitted apps and the Pulse app allowed for us to create a list of core features to focus on for this initial MVP of the project.

comparison graph comparing brightspace mobile and task management apps on features

Wireframing, Designing and User Testing

Along the way, we had to make changes to some of the smaller interactions after user testing

After our initial prototype was shipped out for users for testing, there were some confusion from users about certain interactions. While our main pages didn’t undergo changes (dashboard, calendar, and checklist), our smaller interactions such as making custom reminders and adding our own assignment details had to be revised.

What was wrong?

  • Left adjusted layout reflected poorly for mobile


  • Users preferred general reminders over picking specific due date times


  • An extra page for editing felt unnecessary and instead opted for a pop up modal for quicker interactions

What was wrong?

  • The usage of a 2 column input layout was annoying for users to click on and it felt cluttered on mobile


  • Users were confused by the lack of class labeling at the top of the page

What was wrong?

  • Left adjusted layout reflected poorly for mobile


  • Users preferred general reminders over picking specific due date times


  • An extra page for editing felt unnecessary and instead opted for a pop up modal for quicker interactions

What was wrong?

  • The usage of a 2 column input layout was annoying for users to click on and it felt cluttered on mobile


  • Users were confused by the lack of class labeling at the top of the page

What was wrong?

  • The usage of a 2 column input layout was annoying for users to click on and it felt cluttered on mobile


  • Users were confused by the lack of class labeling at the top of the page

What was wrong?

  • Left adjusted input layout reflected poorly for mobile


  • Users preferred general reminders over picking specific due date times


  • An extra page for editing felt unnecessary and instead opted for a pop up modal for quicker interactions

The rESULTS

From the start, we were set on improving the lives of students by designing an entirely new app that tackled their needs when the original app couldn't

We designed a homepage with a dashboard to show students what deadlines are coming up

Created customization options to tailor to the needs of the student

Added the ability to make your own checklist and calendar without the need of external apps

Things to Consider

What should we consider for the future?

  • Create contingency plans due to possible outage of the third party web service that is necessary for Pocketspace login system to work


  • According to users, we should consider expanding customization options into backgrounds and fonts for further personalization


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